Web Developer – HGS Digital
Chicago, IL2018 - present
- Led an end-to-end Twilio project, overseeing architecture, development, testing, and production deployment for IVR flows and AWS serverless integration.
- Designed and built custom Twilio plugins using React, Redux, and AWS Lambda (Node.js), improving customer interaction efficiency.
- Created IVR flows for Twilio and Amazon Connect, enhancing automation and streamlining user experiences.
- Developed serverless web applications using React, Next.js, and Tailwind CSS, ensuring performance, scalability, and security.
- Built modern, accessible UI components with SASS/CSS, optimizing responsiveness across devices.
React•Next.js•AWS•Twilio•Amazon Connect•Contentful•Node.js